Process Management


At GNR we have carefully worked out and applied the process that we have learnt through our experiences and keeping ITSM & ITIL process intact to bring in a seamless experience. Our process involves determining what work is needed to accomplish the goal, assigning those tasks to individuals, and arranging those individuals in a decision‐making framework (organizational structure).

How We Do

  • Review plans and objectives.
  • Determine the work activities necessary to accomplish objectives.
  • Classify and group the necessary work activities into manageable units.
  • Assign activities and delegate authority.
  • Design a hierarchy of relationships